Product List: RAG-Driven Smart Recommendation
What is a product list? Simply put, it transforms your product catalog into knowledge understandable by the bot. Unlike traditional forms that use hard matching by “price” or “keyword”, the product list uses RAG (Retrieval-Augmented Generation) technology, allowing AI to perform fuzzy search and recommendation based on the semantic features of products.
Product Upload
You can choose to add single entries or upload in bulk via file.
- Bulk Limit: Currently supports uploading up to 1000 records at a time.
- Test Suggestion: It is recommended to provide SPU ID, which is very convenient for testing and management.
Product Status Management
You can control the on/off shelf status of products at any time.
- Disable: When you turn off the enable status of a product, that product cannot be searched.
- API Control: You can also automatically close or manage product status programmatically via our provided API (please refer to API documentation for details).
How to Achieve Precise Recommendation?
You might ask: If the user doesn’t explicitly say “I want to buy product X”, how to recommend?
The answer is combining Memory Tool (Store Memory) in Chat Tools. The bot can record user preferences and historical conversations, and when relevant needs are detected, proactively retrieve the most suitable products from the product list for recommendation.
