What is a Domain?
In the DMflow.chat worldview, a “Domain” represents the Skill Set that a bot can use.
You can imagine a domain as a specialized knowledge package or capability package. For example, you can create a “Customer Service Domain” containing product Q&A documents and order query form functions; you can also create a “Marketing Domain” containing chat skills and product recommendation capabilities.
In the following chapters, we will deeply introduce the three core applications within a domain:
- Document QA (DocQA)
- Chat (Gossip)
- Form QA (FormQA)
Basic Settings and Norms
Naming Rules
Currently, domain naming only supports combinations of lowercase English (a-z) and underscores (_). Please avoid using special symbols or uppercase letters.
Language Support
Currently supports Chinese and English.
Impact of Language Settings:
- Default Answer: When you have not set specific responses for certain situations, the system will automatically use the domain language you set to provide standard canned answers.
- Form QA Search: The choice of language affects the search algorithm and effectiveness of Form QA, so please be sure to choose based on the actual data language.
