LITE(BETA)
TWD 600/Month
TWD 480/Month
Annual payment at a 20% discount
Pricing
Pricing details will be released soon. Please refer to the last modified date.
Product Comparison
| Product Name | LITE |
|---|---|
| Cost (Basic Fee) | 600 TWD per month, 20% discount for annual payment (full payment required upfront, covering team members and active users; any additions will be charged at the original price) |
| Team Size | 2 members (300 TWD/month for each additional member) |
| Active Users Fee | 1000 users (150 TWD/month for each additional 500 users) |
| Free AI Quota | 50 free credits per day |
| Additional AI Quota | 500 credits/150 TWD |
| Attachment Upload Limit | 1GB (expandable, but no plans at the moment) |
| Number of Bots | 1 (300 TWD/month for each additional bot) |
| Number of Domains | 3 (150 TWD/month for each additional domain) |
| Note | All prices are exclusive of tax |
| Supported Channels | LINE, Messenger, Instagram, Live Chat, Telegram |
| Broadcast Limit | The maximum number of recipients per broadcast is 1000. For more recipients, please create a second broadcast. |
Notes
What is Active Users?
Billing is based on the actual number of active users interacting with the bot each month, not the total number of followers.
Approximately 3-5% of 10,000 followers are active users.
Active users on the website are calculated based on the number of IPs that interacted in the month, not the number of chat sessions, so there may be discrepancies with the reported active user numbers.
Only those who use the bot in that month are counted as active users. If unsure about the minimum number of users each month, it is recommended not to use the active user fee option.
Approximately 3-5% of 10,000 followers are active users.
Active users on the website are calculated based on the number of IPs that interacted in the month, not the number of chat sessions, so there may be discrepancies with the reported active user numbers.
Only those who use the bot in that month are counted as active users. If unsure about the minimum number of users each month, it is recommended not to use the active user fee option.
Attachment Upload Limit
Storage capacity for attachments includes:
1. Images sent by the bot
2. Attachments stored in forms
3. Each row in a form is fixed at 16KB, so 1GB can store approximately 65,536 rows.
1. Images sent by the bot
2. Attachments stored in forms
3. Each row in a form is fixed at 16KB, so 1GB can store approximately 65,536 rows.
Differences Between Free and Trial Versions
Free Version: Currently, there is no free version. The free version will convert to this after the trial or paid version ends. It will close all channels for receiving messages, and the daily free AI quota will be 10.
Trial Version: Same as the LITE version.
Trial Version: Same as the LITE version.
Other Important Notes (Pre-Purchase Guidelines)
1. Bot/domain records are cleared every 30 days, but agent conversations and notes are permanently retained.
2. Web users who do not leave an email will have their data cleared after 30 days, including agent conversations and notes.
3. API calls and attachment uploads currently have a 5MB limit (gradually expanding).
2. Web users who do not leave an email will have their data cleared after 30 days, including agent conversations and notes.
3. API calls and attachment uploads currently have a 5MB limit (gradually expanding).
FAQ
Monthly Payment Issues?
If payment is not received by the due date, all channels will be closed five days later, and it will revert to the free version. If not activated for over three months, all bots and domains will be removed.
Refund Information?
The product offers a seven-day trial period with an option to extend (just contact customer service). There is no distinction between the trial and paid (LITE) versions, and refunds will not be provided. In case of disputes or fraudulent charges, please contact [email protected] for assistance.
What if Active Users Exceed the Limit?
If the active user count exceeds the limit (1-500 users at 150 TWD, 501-1000 users at 300 TWD, and so on), an invoice will be issued for the additional amount, payable within the billing period.
What About Third-Party Integration Costs?
Costs do not include LINE Push or any third-party authentication you configure in the trigger. Self-use of API tokens is also not included. All such costs must be borne by the user.
What Happens If the AI Call Limit is Reached?
When your AI credits are exhausted, you can purchase more credits through our application. We offer various credit packages for flexibility based on your needs. Additionally, graphical flow-based responses are free.
Will Sharing With Others Lead to AI Credit Abuse?
Yes, the product is designed for promotion and needs to be publicly available. To prevent abuse, we have limits on the number of messages per hour and conversation numbers per IP. The system tracks users who register too frequently (default is 5 times per hour) or have too many conversations (default is 100 times per hour).
Which Platforms Does the Bot Support?
Our bot supports multiple major platforms (channels), including Messenger, Telegram, LINE, Instagram, etc. We are also constantly expanding platform support to meet more user needs.
How to Analyze the Bot's Effectiveness?
Our bot includes detailed analytics reports. You can view interaction data, user feedback, conversion rates, and other metrics through the management backend, helping you better evaluate and optimize marketing strategies.
How is Data Security Ensured for the Bot?
We place a high priority on user data security. All data transmission uses SSL encryption, and the database is encrypted at rest. We promise not to sell your data to third parties and will conduct regular security audits and updates.
Does the Bot Support Multiple Languages?
Yes, our bot supports multiple languages for AI functionalities, allowing you to set different language versions according to your target market. Our language support covers major international languages to help you effectively reach global customers. For non-AI parts, similar to web content, you need to provide language data yourself.
Is a Trial or Demo Version Available?
Yes, we offer a free seven-day trial, allowing you to experience our bot before purchasing. You just need to register on our application to get trial access, and you can extend it by contacting customer support. Additionally, we offer a one-time DEMO setup opportunity for first-time paying customers.
How to Contact Customer Support for Assistance?
You can contact our customer support through various methods, including email ([email protected]) and online chat. Our customer support team is available Monday to Friday, from 10 AM to 3 PM (+08:00). We are committed to answering your queries as quickly as possible.
DEMO Setup Opportunity for Paying Customers
This service is available for pre-order after payment is received.
1. Contact customer support or other customer service lines to discuss the bot you want to create.
2. We will help you set up AI prompts (a single character's prompt for chat can be set up and modified up to three times) and the graphical flow part, allowing you to quickly experience a Demo template.
3. This feature does not include assistance with creating advertisement images, maintaining bots, or integrating third-party services; it only provides a sample for setting up a template.
2. We will help you set up AI prompts (a single character's prompt for chat can be set up and modified up to three times) and the graphical flow part, allowing you to quickly experience a Demo template.
3. This feature does not include assistance with creating advertisement images, maintaining bots, or integrating third-party services; it only provides a sample for setting up a template.
