LITE(BETA)
TWD 600/Month
TWD 540/Month
Annual payment at a 10% discount
Pricing
The BETA version does not currently charge for active users
Currently, version v1.0.12 of the product is not open for paid subscriptions, and the details within the application should be followed.
Product Comparison
| Product Name | LITE |
|---|---|
| Free AI Quota | 50 free credits per day (Note 1) |
| Graphic Flow Limit | Unlimited |
| Broadcast Limit | Up to 1000 messages per broadcast (unlimited broadcasts) |
| Form Q&A | |
| Chat | |
| Document Q&A | |
| Q&A Pair | |
| Daily Form Insertion Limit | 500 (gradually increasing) (Note 2) |
| Total Number of Forms | No more than 100,000 entries per domain |
| Active User Fee (Note 2) | 1 credit (Note 1) |
Notes
Credits and Fees Explanation (Note 1)
Each credit equals US$0.01.
AI quota incurs an additional fee: each message consumes one credit (default using Gemini 1.5 Flash/GPT-3.5 Turbo).
If GPT-4 is enabled, each conversation will consume one to three credits depending on the prompt (up to US$0.03).
AI quota incurs an additional fee: each message consumes one credit (default using Gemini 1.5 Flash/GPT-3.5 Turbo).
If GPT-4 is enabled, each conversation will consume one to three credits depending on the prompt (up to US$0.03).
Active User Billing Method (Note 2)
Billing is based on the actual number of active users interacting with the bot each month, not the total number of fans.
Approximately 3-5% of fans are active users.
Web active users are counted based on the number of unique IPs that interacted in the month, not the number of chat interactions, leading to some discrepancy with the reported active user numbers.
Approximately 3-5% of fans are active users.
Web active users are counted based on the number of unique IPs that interacted in the month, not the number of chat interactions, leading to some discrepancy with the reported active user numbers.
Other Considerations (Rules to Know Before Purchase)
1. Bot/Domain records are cleared every 30 days, but agent conversations and notes are permanently retained.
2. Web/API users who do not use the chat function for 60 days will be deleted, but data from other channels will be retained.
3. The total upload limit for form Q&A attachments increases with team size, with an additional 1GB per added member.
4. API calls to third-party or uploaded attachments are currently limited to 5MB (gradually opening).
2. Web/API users who do not use the chat function for 60 days will be deleted, but data from other channels will be retained.
3. The total upload limit for form Q&A attachments increases with team size, with an additional 1GB per added member.
4. API calls to third-party or uploaded attachments are currently limited to 5MB (gradually opening).
Q&A
What happens when AI call limits are reached?
When your AI points are exhausted, you can purchase more points through our application. We offer various point packages for you to choose from based on your needs. Additionally, our graphical flow response is free.
Will sharing with others lead to AI credit abuse?
Yes, as this product is designed for advertising purposes, it is intended to be shared with others. To prevent abuse, we have hourly limits on message quantities and the number of conversations per IP. Additionally, document Q&A offers a cache-like service where hits do not incur AI fees. (This feature is temporarily unavailable). The system records users who register excessively (default 5 times) or exceed conversation limits (default 100 times) per hour from the same IP.
What is a Q&A Pair?
A Q&A pair is a pre-designed question and answer set. DMflow.chat will search for suitable answers based on user questions. This method does not use ChatGPT services, making the answers more rigid and fixed. This feature is not included in the LITE version because, firstly, few SMEs are prepared with these Q&A pairs, and secondly, additional servers are required, increasing the basic fee to US$ 100 per month for the standard version.
Which platforms does the bot support?
Our bot supports various major platforms (channels) including Messenger, Telegram, and LINE. We are continually expanding our support to meet more users' needs.
How to analyze the bot's performance?
Our bot comes with a detailed analytics report function. You can view interaction data, user feedback, conversion rates, and other metrics through the management backend, helping you better evaluate and optimize your marketing strategies.
How is the bot's data security ensured?
We place great importance on user data security. All data transmissions use SSL encryption, and the database is encrypted at rest. We commit not to sell your data to third parties and regularly conduct security audits and updates.
Does the bot support multiple languages?
Yes, for AI features, our bot supports multiple languages. You can set different language versions according to your target market. Our language support covers major international languages, helping you effectively reach global customers. For non-AI features, you will need to supplement the language data yourself, similar to a website.
Is there a trial version or demo available?
Yes, we offer a free seven-day trial, allowing you to experience our bot before purchasing. Simply register in our application to get trial access, and contact customer service to extend it. Additionally, we provide a one-time demo setup opportunity for first-time paying customers.
How to contact customer support for help?
You can contact our customer support through various methods, including email, online chat, and phone. Our support team is available Monday to Friday, from 10 AM to 3 PM (+08:00). We are committed to resolving any queries as quickly as possible.
Demo Setup Opportunity for Paying Customers
1. First, contact our customer service or other contact lines to discuss the bot you want to create.
2. We will help you set up the AI Prompt and graphical flow parts so you can quickly experience the demo template.
3. This feature does not include creating advertisement images, maintaining the bot, or integrating third-party services; it only provides a sample template setup.
2. We will help you set up the AI Prompt and graphical flow parts so you can quickly experience the demo template.
3. This feature does not include creating advertisement images, maintaining the bot, or integrating third-party services; it only provides a sample template setup.
This article has been translated using automatic translation software to help you understand the basic content. We have taken reasonable measures to provide an accurate translation, but we do not guarantee the translation's accuracy. If you have any questions about the accuracy of the translation, please refer to the original Chinese version of the article.
