Your Custom AI Chatbot with Branding
Say goodbye to traditional customer service experiences
Why Choose Us
The Difference Between Our AI + Human Customer Service System and Traditional Customer Service Robots
Seamless Switching
Freely switch between AI and human customer service at any time. The system intelligently retains the complete conversation context, eliminating the hassle of repeated descriptions.
Assisted Thinking Mode
No need to master complex command formats. Express your needs directly in everyday language. The system intelligently analyzes and guides you to clearly describe the core of the problem.
Intelligent Notification
The system automatically detects complex issues, instantly recommends and connects you with professional human customer service, ensuring you receive the most appropriate assistance in the shortest time.
Professional Advice
AI provides transparent analysis and preliminary suggestions, while transferring complex issues to a professional customer service team, ensuring both service quality and problem-solving efficiency.
Context Retention
Regardless of service mode changes, the system intelligently retains the complete conversation history and key information, ensuring service continuity and problem-solving efficiency.
Protection Measures
Fully protect your AI system from abuse and abnormal access through custom request frequency limits, domain whitelists, and point quota management.
How It Works
Learn how our AI + Human Customer Service System provides you with the best service experience
Intelligent Conversation Entry
Connect with the AI assistant through the website chat interface and simply describe your needs or problem situation.
Precise Demand Identification
The system intelligently analyzes the core of your problem and automatically matches the most suitable professional domain agent.
Multiple Solutions
AI calls professional tools to analyze the problem based on your description, while customer service specialists monitor the AI analysis process throughout, and can take over to provide manual assistance at any time. You can also switch to human service at any time.
Continuous Service Optimization
The system constantly adjusts based on the subsequent information you provide, providing you with increasingly personalized and accurate solutions.
Service Demo
Intelligent Customer Service
Visitor 01
Seize every opportunity to engage with customers
Say Goodbye to Inefficient Customer Service: DMflow Revolutionizes with AI and Automation
Providing automated, 24/7 non-stop customer service
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DMflow: The Smart Customer Management Platform to Boost Your Business
Improving customer experience through customer interaction
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Multi-Channel Customer Communication Integration
Supports multiple channels including Facebook Messenger, LINE, Telegram, Instagram
Learn More →
Boost Team Efficiency and Customer Satisfaction: In-Depth Analysis of DMflow's Chat Message Sharing Feature
Boost Team Efficiency: In-Depth Analysis of DMflow’s Chat Message Sharing Feature
Learn More →Connect your chatbot with 3rd party tools.
Why Choose DMflow.chat?
Empower everyone to enjoy AI-driven conversational workflows effortlessly, creating seamless and efficient customer interactions.
All-in-One Customer Support Platform
Say goodbye to cumbersome multi-tool operations. Manage all customer interactions effortlessly through a unified platform for smoother, more efficient workflows.
Highly Customizable to Fit Your Needs
Tailored solutions designed to adapt to your business scenarios, ensuring every detail meets your unique requirements.
AI-Powered Smart Support
Leverage cutting-edge AI technology to deliver fast, accurate, and intelligent customer service, keeping your brand ahead of the curve.
Pricing Plans
Free Plan
- 1 Bot
- 1 Member
- Supports LINE, Instagram, Messenger, Telegram
- 3 Supported Domains
- 5 Training Materials (max 5MB each) per Domain
- Form List Limit: 1,000 per Domain
- 5 AI Assistants per Domain
- 500 Workflow Sessions per Month
- 100 AI Credits per Month
Lite Plan
- Includes all Free Plan features
- 3 Members
- Additional support for Web Chat
- 10,000 Training Materials (5MB limit per file, 100MB total limit) per Domain
- Form List Limit: 50,000 per Domain
- 20,000 Workflow Sessions per Month
- 1,500 AI Credits per Month
- API Support
Frequently Asked Questions
We offer a 14-day trial period. Refunds will be processed back to the original payment account, calculated based on the subscription usage ratio and processing fees.
Please note: Service fees, customization fees, and AI credits are non-refundable.
If you have any disputes, please contact us at [email protected], and our billing specialist will assist you.
Third-party integration fees do not include:
- Any third-party authentication fees configured in LINE Push or triggers
- Additional costs incurred from using API Tokens
These fees are to be paid separately by you. Thank you for your understanding.
If your AI credits run out, you can purchase more credits directly within the app! We offer various credit packages for flexible options.
Additionally, our graphical flow-based response feature is completely free for you to use.
Our chatbot currently supports the following major platforms:
- Messenger
- Telegram
- LINE
We are also continuously expanding platform support to meet more user needs. Stay tuned!
Our built-in real-time data analytics reports allow you to track:
- Interaction data
- User feedback
- Conversion rates
This helps you monitor your chatbot’s performance and optimize your marketing strategies.
We prioritize your data security with the following measures:
- SSL encryption for data transmission
- Encrypted storage for static data
- No data sharing with third parties
- Regular security audits and updates
Your information is safe with us!
We use a data non-sharing approach. Your data will not be used for AI model training, and your business interests will not be compromised. Rest assured!
You can prevent abuse through the following methods:
- Set request rate limits: Control the number of requests each user can make per hour
- Domain allowlists: Restrict which frontend domains are allowed
- Block visitors: Manually block suspicious users
- AI credit limits: Manage the maximum AI credit consumption
Multiple layers of protection keep your service running smoothly!
