DMflow.chat
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DMflow.chat Contact

Company Name: Talkyon Co., Ltd. You can contact us through the following methods:

Email Online Chatbot: Click on the chatbot at the bottom right corner, select HELP, and our online customer service will respond to your message. DMflow.chat: Register and log in to DMflow.chat, click on the link titled “Live Customer Service,” and select a contact person to start a conversation. Our response times are:

Monday to Friday (excluding holidays): 10:00-11:00, 13:00-15:00 (GMT+8) During other times, we do not guarantee a timely response. We recommend providing your email so we can contact you.

Clicking on the chatbot at the bottom right corner allows you to choose to leave a message (email will be verified) or fill out the default chatbot form (email will not be verified).

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Frequently Asked Questions

DMflow.chat is an intelligent customer service platform designed for modern businesses, combining advanced AI technology from ChatGPT with traditional rule-based processes to provide flexible, efficient, and personalized customer interactions. It supports multi-channel integration, including LINE, Telegram, Instagram, Facebook, and your own website, ensuring that every customer can receive instant service on the platform they are most familiar with.
1. 24/7 Service: Automated customer support around the clock, ensuring you never miss a customer. 2. Cost Reduction: Automatically handling common inquiries, significantly reducing the need for human agents. 3. Enhanced Customer Satisfaction: Fast and accurate responses, combined with personalized interactions, making customers feel valued. 4. Scalable: Whether you're a small business or a large organization, DMflow.chat can easily adapt to your changing needs. 5. Enhanced Business Insights: Advanced data analysis to deeply understand customer behavior, assisting in decision-making.
Our system supports HTTP API outbound functionality, enabling seamless integration with your CRM, ERP, or any third-party tools. Additionally, we provide professional technical support, assisting from integration planning to implementation to ensure a smooth and quick launch, keeping your business running uninterrupted.
DMflow.chat has powerful automation capabilities to handle most customer inquiries autonomously. However, we also have an intelligent escalation mechanism for complex issues, automatically routing tricky problems to human agents to ensure a smooth customer experience. This intelligent collaboration allows your team to focus on high-value customer interactions.
Our analytics tools provide multi-dimensional reports and insights, including: - Interaction Performance Evaluation: Customer ratings (for web chat only). - Customer Satisfaction Surveys: Real-time feedback (such as 'Was this response helpful?') to optimize customer service processes. - Auto-tagging: Tracking customer preferences.
Absolutely! DMflow.chat supports extensive customization, allowing you to adjust tone, wording, and response style to align with your brand's needs, ensuring that every interaction showcases a professional image and consistent brand values.
Not at all! Our setup process is simple and intuitive, allowing anyone to quickly get started. However, if you have a technical background, you may deepen your usage of the product. If you need further assistance, our professional team is always ready to offer one-on-one guidance.
Yes! DMflow.chat supports multiple languages, providing fluent and natural conversational service for customers from any country, helping you easily expand into international markets.
Simply sign up to get a free trial! In just a few minutes, you can experience the benefits of DMflow.chat's automated responses.

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Contact

[email protected]
拓遠資訊有限公司
統編: 96194102

Address

新竹縣竹北市中興里復興三路二段168號九樓之5
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