Team Collaboration

Sharing Chat Messages

Efficient team collaboration is the key to success. allows you to use chat messages as notes or assign them to other agents, thereby enhancing the overall team collaboration efficiency. By centrally managing and sharing information, each team member can access the required customer information in a timely manner, ensuring seamless coordination of work. Use to take your team collaboration to the next level, swiftly resolve customer issues, and improve overall performance.

  1. Provide multi-channel live customer support services.
  2. Use notes and assign other agents to serve.
  3. Can invoke casual chat and document Q&A for AI replies, which you can translate and proofread yourself.
  4. Provide anonymous user-exclusive forms, which will be given to agents with anonymous owner permissions to record messages from anonymous users.