DMflow.chat 1.0.25 Released: Minor Version Update

The latest version of DMflow 1.0.25 includes support for user language reception, AI input limitations, and social media feature optimizations. These improvements will provide users with a smoother, safer, and more efficient experience.

Multilingual Support and User Experience Optimization

New Language Field for Web Channel Users

• Added support for receiving language information from the frontend in web channels
• Provides flag icons and country codes for easy user identification and selection

Increased Welcome Message Character Limit

• Character limit for web channel welcome messages increased from 32 to 64 characters
• Allows businesses or brands to convey more complete and attractive welcome messages
• Helps improve users’ first interaction experience

Social Media Feature Optimization

Enhanced Facebook and Instagram Auto-reply Functions

• Post selection feature changed to multi-select, offering more flexible content management
• Filter conditions changed to multiple items, enabling more precise target audience targeting
• Added reply deletion function, allowing administrators to promptly adjust inappropriate replies

Facebook Recurring Notifications Update

• Adjusted the execution mechanism of Facebook Recurring Notifications
• Status changed to “wait” instead of “ready” after each execution (ready will execute directly at the next time point, wait requires manual message adjustment)
• Prevents sending the same message twice
• Will combine forms and broadcasts in future versions

Improved Telegram Registration Broadcast Function

• Registration broadcast will be automatically deleted after user blocking
• Filter conditions will not automatically change user status to “blocked”, so the number of sends may be inconsistent

New Limitations

AI Input Limitation

• Limited all LLM (Large Language Model) inputs to within 16,000 tokens

Random Assignment Mechanism

• When no specific agent is assigned, the system will randomly assign to online personnel
• If no one is online, it switches to message mode
• Improves customer service efficiency, ensuring each query is handled promptly

Frequently Asked Questions (FAQ)

Q1: Why limit LLM input tokens? A1: Limiting LLM input tokens ensures the stability and efficiency of AI responses while preventing excessive consumption of computational resources, thereby improving overall system performance.

Q2: How will web chat language support affect user experience? A2: You will be able to see the user’s nationality and country code in the user field, as the phone field in the current potential form doesn’t support country code tables.

Q3: What are the benefits of changes to Facebook recurring notifications? A3: This change prevents the system from sending duplicate messages, improving the precision and effectiveness of notifications, thus enhancing user experience and marketing effectiveness. Mainly, recurring notifications are not intended to send the same message repeatedly, preventing tenants from not modifying the message, so by default, modification is required to continue sending.

Q4: How can the new social media features be used to enhance customer interaction? A4: You can use multi-select posts and multiple filter conditions to precisely target your audience, while using enhanced auto-reply functions to increase interaction rates. Additionally, the new reply deletion function allows for more flexible management of conversation content.

Conclusion

The updates in DMflow version 1.0.25 not only optimize existing features but also introduce several new ones, further enhancing user experience and system performance. Whether you’re a business user or an individual user, these updates will bring you a smarter, more efficient communication management experience. Update to the latest version now and explore the new possibilities brought by DMflow!